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  • Writer's pictureSandeep Nair

Digital transformation in calibration labs, and the pain of change in 2024

Updated: Apr 1


Change is painful. Not changing is even more painful. This is the one-liner story of digital transformation in most businesses; calibration labs included.

Excel-based legacy systems and processes.


Some of our customers had been using the same systems and processes for the last couple of decades. As a matter of fact, a good number of them were using Excel to automate their processes through complex formulae spread across 100s of sheets. The number of sheets is directly proportional to the size of the business.


It’s not easy to migrate from such a system to a new one, how much ever better the latter may be. But then, as the need for more digital-enabled services and automation increases, businesses have no choice but to move ahead with digital transformation.


Northlab (now Trescal Singapore) got it right. Here is how.


Northlab had a 30-year-old legacy system based on thousands of excel sheets. They used Metquay’s one-click import feature to migrate their master data. The Metquay team worked closely with each department of Northlab to understand their pain points and supported them during the migration process and initial days of post-transition.


Northlab was able to migrate to Metquay in less than three months. A four-member in-house team coordinated the migration and training. The outcome was impressive enough for them. Those thousands of excel sheets were no longer required. Processes became simple and fewer.


Do-it-yourself training programs


Training the staff and key personnel in the new systems and processes is one of the major challenges for businesses to undergo digital transformation. For calibration labs, Metquay has put together a do-it-yourself training program with video and text content. This is supported offline in case more information is needed.


Short-term minor pain for a long-term major gain.


Dedicating time and resources to migrating to a new system is a pain. As I said in the beginning, not migrating to new and improved systems and processes will eventually become even more painful. Metquay has put in place a migration process that will help you achieve the transformation with lesser effort than labs anticipate.


If you would like to know more about the digital transformation possibilities of your calibration business, feel free to ping us at consulting@metquay.com. We are here to help you.


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Sandeep Nair
Sandeep Nair
16 черв. 2021 р.

Hello Nergiz, thank you for you detailed queries.


We do have a module which tracks the employee competency and this coupled with our document management module can track the training given to each employee. It will also alert the users when their training needs to be reviewed or revised.


One of the biggest selling points of Metquay is its ability to track the tolerances and any other specifications for that matter related to standards and UUTs. These values can be looked up while doing calibrations based on given parameters viz calpoints, ranges etc. You can also setup decision rules and guard banding with in every calibration datasheet using our custom expressions feature.


Hope this answers your questions, please feel free…


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Nergiz Tekin
Nergiz Tekin
10 трав. 2021 р.

Hello Mr. Sandeep, many thanks for your explanatory reply.

Those answers are satisfying. I hope get to know more about Metquay and waiting your new blogs about these and other topics.


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Sandeep Nair
Sandeep Nair
10 трав. 2021 р.
Коментар для:

Nergiz, thank you for the response :)

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Sandeep Nair
Sandeep Nair
10 трав. 2021 р.

Hello Nergiz, thank you for reading my article. Here are the quick answers to your questions. I will certainly write about the mentioned topics in an upcoming blog in detail.


Personnel Policy Management: In Metquay, under the employee details we can map the procedures & training documents for each employee. The documents also have an expiry date and a review date before which ( based on the set interval) the system will alert the employee and his/her supervisor. Metquay also ensures that a lab manager/supervisor can only assign jobs to technicians who are trained and competent on the procedure that is associated with the job.


Interlaboratory Comparisons: The power of Metquay worksheets can be used to do conduct interlaboratory comparisons.…


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Nergiz Tekin
Nergiz Tekin
08 трав. 2021 р.

Hi Mr. Sandeep.

I watch your videos in your site about your product.

I have some questions about Metquay.

Firstly, is there a template about personnal policy of laboratory as described in 17025 in Metquay? There is personnel requirements defined in section 6.2 in the standard.

For example, the training of personnel, the qualification tests performed and methods of authorizing the personnel as a result of these tests, the planned training programs of the personnel and keeping records of these activities. I know these are quality documentation, but I also think those should be occur in a program as live cycle. For instance a staff should be alerted when his/her training or an intralaboratory comparison approched. Secondly, is there section…

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