FAQ
Calibration management software is a solution to manage your calibration data and generate calibration certificates in a single click. It complies with regulations like ISO 17025, FDA 21 CFR PART 11 & GAMP 5. The calibration management software lets you to create customizable forms for your organization. Metquay also lets you to create calibrations & test plans, track documentation, and review test results within the software.
Calibration Management Software or Asset Tracking Software which one should i choose?
In the current market situation, there are a variety of tools to choose from and the naming and description of these products could be confusing. To help you choose the right tool, here are a few questions that you could ask yourself
1. Do I calibrate my equipment in-house?
If the answer is yes, then your need calibration lab management software ( calibration software in short). Metquay - calibration management software is your best-fit solution. Sign up for a free trial and get started.
2. Do is send all my equipment to third-party calibration labs for calibration?
If the answer is yes, then your need asset tracking or asset management software. Tracefii - asset management platform is your best-fit solution. Tracefii is a cloud-based (SaaS) asset management platform that can help you track all your assets, get asset calibration due dates, upload calibration certificates shared by the vendor, etc.
Signup for a 15-day free trial of tracefii - a cloud-based asset management system and get started. Subscriptions are as low as $69/- a month
What are my implementation options?
Metquay provides two implementation options viz
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On-Premise (install on a server located in your location).
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Installed on a cloud server like AWS, Digital Ocean, etc.
Either way, your application will be running on a dedicated server, and the entire data that you store in the database will be owned by your company itself. We will be happy to help you if you would need to switch servers.
How is the data backup done?
We understand how critical is calibration data for commercial and internal calibration labs. Our automated data backup process will take a periodic backup of the data and you can secure it to another file server or a remote storage location in the cloud.
How is support rendered?
Metquay tech support is done completely online. All you need to do is raise a support ticket on our ticketing portal or send us an email to the support id. Our support team will get in touch with you at the soonest and get the issue resolved. You can also reach out to us via email or by phone.
Is there a limit to the no: assets I can manage or no: customers I can create in Metquay?
You are only limited by the specification of the server that you choose. Metquay does not limit you by the number of assets or customers you can add to the system.
Can I move the data from my legacy system to Metquay - Calibration management software?
Yes, we can help you with the data migration as long as you can provide the data in .xls or CSV format.
Does Metquay have a customer portal feature?, what is the max no: customers you allow?
Yes, we provide a full fledged csutomer portal with asset health dashboard, calibration due alerts, calibration certificate tracking and QR code based asset tracking. There is no limit to the number of customers you can onboard into our customer portal. For more detail check out https://www.tracefii.com/
How does Fluke Metcal Integration with Metquay work?
If you are a user of Fluke Metcal version 10 or above, all you need to do is to get a license key for fluke MET/CONNECT and add that to the Metquay application preferences. Then all your procedures will show option to import data from MET/CAL.